privacy & cookies

privacy policy

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. In doing so, you consent to its use by Science in Sport Malaysia in accordance with this Privacy Policy.

WHAT WE COLLECT

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience – your information helps us to better respond to your individual needs.
  • To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions – your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails.
  • To respond to your enquiries and complaints and to resolve disputes.
  • For internal functions such as evaluating the effectiveness of marketing, market research, statistical analysis and modelling, reporting, audit and risk management.
  • Detecting and preventing crime (including but not limited to fraud, money-laundering, bribery);
  • Meeting any legal or regulatory requirements and making disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

HOW WILL WE USE YOUR PERSONAL INFORMATION?

We may use your information:

  • to process your orders and manage your account
  • to communicate with you about our products and promotions
  • to monitor purchase history, site use and traffic patterns to improve our site design and products
  • to personalise your repeat visits to our site
  • to verify your identity
  • to enable third parties to carry out technical, logistical or other functions on our behalf
  • to prevent and detect fraud or abuses of our site
  • where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute)
  • We may also contact you regarding similar products via email or SMS. To unsubscribe please contact our customer service department.

Data protection

The security of your personal data is our priority. Science in Sport Malaysia takes all physical, technical and organisational measures needed to ensure the security and confidentiality of personal data. If we disclose any of your personal data to our authorised agents or service providers, we will require them to appropriately safeguard the personal data provided to them.

PERSONAL DATA

We will only retain your personal data for as long as necessary to fulfil the purpose(s) for which it was collected or to comply with legal, regulatory and internal requirements. Afterwards we will destruct or permanently delete your data.

COOKIES

This site uses cookies, a piece of data stored on the users hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

CONSENT

By using our site, you grant your consent and agree to our privacy policy.

Close Menu
×
×

Cart